Application Managed Services

Our extended workbench for your IT-system.

Explore GS-Soft Application Managed Services

Do you want to focus more on your core business activities, handing over responsibility for the operation of your IT-systems to a professional service provider? Then we are the ideal partner for your project.

We operate your applications for you in a wide variety of configurations, and work closely together with your internal IT, for example to clarify architectures or application extensions. Our know-how for midsize enterprises accumulated over many years enables you to focus on your core business and competencies – and you have the certainty of a competent, accessible contact by your side for all questions and requirements related to the use of SAP and nonSAP systems.

As your managed services provider for SAP and nonSAP Systems, we act as your extended team. Let us help manage your applications, data, security and more – so you can free up more of your time and resources to focus on strategic initiatives.

Flexible and scalable Application Managed Services tailored to your specific business needs.

We will be happy to submit a personal concept. Outsourcing your IT-system provides many advantages to your business. Our Application Managed Service has been helping customers reduce IT complexity and costs for many years. We offer affordable subscription-based prices.

YOUR ADVANTAGES

■   Cost-effectively run your solutions on any platform
■   Drive continuous solution and process improvements
■   Rapidly test and deploy the latest system innovations
■   Integrate and optimize your data environment
■   Improve application security and minimize risk

ELEMENTS OF OUR AMS

■   ITIL-compliant processing of incidents and changes
■   Response times defined in SLAs (service level agreements)
■   Monitoring and alerting
■   Reporting
■   Backup and recovery
■   Support management
■   Performance management

OUR PORTFOLIO

■   Processing of Incidents
■   Installation and configuration
■   System and client copies
■   Release changes and migrations
■   Installation of support packages
■   Performance analyses and optimization
■   Application troubleshooting and error correction
■   Architecture and design consulting
■   User, authorization and licensing administration and consulting
■   Development of Change Requests